Legal and trust
Website Terms
These terms govern your use of the Opwel website.
- Version
- 1.1
- Last updated
Use of this website
You may use this website for personal, lawful purposes. You may not attempt to gain unauthorised access to any part of it, interfere with its operation, or scrape it at a scale that degrades it for others.
Content and intellectual property
The content on this website, including text, design, graphics and code, belongs to Opwel Health or its licensors. You may not reproduce it commercially without permission.
Information on this website
Health content on this website is general information, published in good faith and with sources. It is not medical advice about your situation and it is not a substitute for a consultation.
External links
We link to external sources where they support what we have written. We are not responsible for the content of external websites.
Availability
We aim to keep the website available, but we do not guarantee uninterrupted access, and we may change or withdraw parts of it.
Things you must not do
When using this website you agree not to do any of the following.
- Break any applicable law, or infringe anyone’s rights
- Impersonate another person, or misrepresent your affiliation with any person or organisation
- Upload anything containing a virus, worm or other harmful code
- Probe, scan or test the vulnerability of the site, or breach any security or authentication measure
- Use an automated means to access, scrape or copy the site at a scale that degrades it for others
- Reverse engineer any part of the site except to the extent the law expressly permits
- Collect or harvest personal information about other users
- Use the site to send unsolicited commercial messages
Content you submit
You keep ownership of anything you submit to us, such as a question, a review or a story. By submitting it you give Opwel a non-exclusive, royalty-free licence to host, store and use it for the purpose you submitted it for.
Publishing a customer story is separate and always needs explicit, granular consent, as set out on the Consent page.
You are responsible for what you submit and you confirm you have the right to submit it.
Third-party services
Some features rely on third-party services, such as video consultation software, payment processing or a sign-in provider. Your use of those services is governed by their own terms, and we are not responsible for how they operate.
Indemnity
You agree to indemnify Opwel Health against claims, losses and reasonable costs arising from your misuse of the website, your breach of these terms, or your infringement of another person’s rights.